Frequently Asked Questions

Find the answers to our frequently asked questions.

How can I contact you?

To find out how to contact us, you can review our contact us page here.

I am an existing customer, where can I find my login details for the client portal?

You should have received an email with your details on how to login. If you have not received this, or are having issues, please do not hesitate to reach out to us via eb@cjs-rm.co.uk.

We recommend keeping these details easily accessible using a password manager, so you can login with ease moving forward.

I am an existing customer and struggling to get in touch with CJS Risk Management.

We’re sorry to hear that you are having trouble. Please get in touch by calling us on 0203 874 1420, and selecting option 2. A member of the team will be able to assist.

I’m not happy with the service, I’d like to make a complaint.

We’re sorry to hear this. You can review our complaints policy and how to file a complaint here.