Privacy Policy
Your privacy is critically important to us.
CJS Risk Management Ltd is located at:
Level 30, The Leadenhall Building, 122 Leadenhall St, London EC3V 4AB - Tel: +44(0)20 3874 1420
CJS Risk Management Limited and its affiliated companies and subsidiaries (collectively referred to any,” “we,” or “us”) respect your privacy and the security of your personal information is important to us. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services you agree to this Privacy Policy Statement in addition to any other agreements we might have with you. This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage.
Our Collection of your Personal Information
The information we collect may include your personal information, such as your name, contact information, policy information, financial details, IP addresses, product and service selections.
In addition, we may collect information considered special category data such as details of criminal convictions and health where this is relevant to the services provided.
We collect personal information from you at different points, including but not limited to the following:
when we correspond with you as a customer or prospective customer;
when you visit our website;
when you take out an insurance policy via us; and
when you contact us for help;
We are a controller of the personal information for the purposes of obtaining insurance quotations for you, when we set up your policy for you and when we make changes to your policy at your request. This may involve the collection of data about other persons who are associated with you and your insurance policy; such as persons insured on your policies or your employees or representatives. By providing this information about other persons for the purpose of arranging insurance for them under your policy, such as a named driver, employee or travel companion, etc., you confirm that you have their permission to do so and that you have shared this Privacy Policy Statement with them.
We collect information from publicly available sources and third-party databases for the purposes of reducing fraud and financial crime, provided such third parties have lawful bases on which to share such personal data with us.
Where you ask us to arrange a contract of insurance where this involves providing information to us relating to children, you confirm that you are the responsible guardian of the child.
Our Use of your Personal Information
Our Company may use information that we collect about you to:
perform our contractual obligations to you and deliver products and services you have requested;
manage your customer relationship and provide you with customer support;
perform research and analysis about your use of, or interest in, our products or services;
communicate with you by email, postal mail, telephone and/or mobile devices about products or services that you may hold with us, may be of interest to you either from us, or other third parties;
verify your eligibility to credit facilities;
transfer personal information to third parties for any legally permissible purpose in our sole discretion;
enforce our terms and conditions; and
insert any other processing which you pursue for your own legitimate business interests
We do not sell personal information to third parties.
Our Disclosure of your Personal Information to Third Parties
We may share your personal information with third parties only in the ways that are described in this Privacy Statement:
we may provide your information to insurers, intermediaries and third party service providers that we use for the purposes of arranging and administering your insurance policy on your/our behalf;
we may provide your information to our service providers who perform functions on our behalf such as IT services, finance providers, claims handling and other support services. Usually, our service providers sign a standard service and / or confidentiality agreement in such cases;
we may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third party acquirers. We would direct these other entities will honour this Privacy Statement;
we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase and direct them to treat the data confidentially;
as required by law enforcement, regulatory bodies, government officials, or other third parties pursuant to a court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
other third parties with your consent or direction to do so.
All information on our records relating to you will be treated as private and confidential and will only be disclosed to others such as our business partners, insurers, credit providers and other third parties who are directly involved in the normal course of arranging and administering your insurance. Please note that these third parties may be in other countries outside of the UK and the European Union where the laws on processing personal information may differ, such as the administrative duties of insurance held by our firm in the Philippines. We will only do so where we are satisfied that sufficient levels of protection are in place as required by applicable data protection laws.
The Philippines and the United Kingdom have a memorandum of understanding which is accessible via the Information Commissioner’s Office website, which ensures that data can be transferred between the two countries. If you would like further information, please contact a member of the team via info@cjs-rm.co.uk or calling us on 0203 874 1420.
Our Security Measures to Protect your Personal Information
Multi Factor Authentication
Virtual Private Networks
Data Encryption (AES 256)
Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorised disclosure or access.
Our Use of Cookies and Links
Our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. We also may use cookies to offer you products or services. You have many choices about the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser or visit www.aboutcookies.org or www.allaboutcookies.org.
We may create links to other websites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorised by our Company may have links leading to our site. Our Company cannot control these links and we are not responsible for any content appearing on these sites. Since our website does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.
Your Rights
We will retain any personal information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. You can make a request for us to:
Provide copies of your personal information
Rectify personal information you think is inaccurate
Restrict or erase your personal information (in certain circumstances), and you can object to the processing of information where the process forms part of our public tasks or is in our legitimate interests, such as automated decision making or profiling
Transfer the information you gave us to another organisation, or to you, in an accessible and machine-readable format
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
In some cases, where you make a request concerning your personal information we may not be required or able to carry out your request as this may result in us not being able to fulfill our legal and regulatory obligations under the lawful processing conditions in which we hold your data or because there is a minimum statutory period of time for which we have to keep your information. In such cases, we will inform you of our reasons.
International Transfers of your Personal Information
Information collected from you may, on occasion be stored and processed outside the UK in any other country in which our Company or agents maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country.
Changes to our Privacy Statement
We reserve the right, at our discretion, to amend this Privacy Policy Statement at any time. It was last updated on 23/10/2024. Please read this carefully and re-visit the Policy from time to time to review any changes that may have been made.
Contacting Us
If you have any questions about this Privacy Statement, our practices or have any concerns, please contact our Privacy (Data Protection) Officer at:
Address: Level 30, The Leadenhall Building, 122 Leadenhall St, London, EC3V 4AB
Email: compliance@cjs-rm.co.uk
Telephone: 0203 874 1420